Technical Requirements (Microphone + Setup)

Recommended microphone setup

While a specific microphone is not required for Pearl Voice, we recommend these microphones for optimal results. 

• Stationary: TONOR Conference Microphone

  • Order 1 microphone per operatory
    

    • Purchase from Amazon

  • No USB adapter needed if standard USB ports (USB-A) are available

• Wireless: Hollyland Lark A1 Wireless Microphone

  • Order 1 microphone pack per operatory
    
    • Purchase from Amazon
    • Purchase from Best Buy
  • Order 1 adapter per operatory if existing devices do not have USB C ports
    • USB to USB C Adapter: Link
      
  • Click Here for the Hollyland Lark A1 User Manual for setup tips

Not sure which microphone is right for you? See our microphone guide to compare. 

Placement tips for best results

• Place the microphone closer to the provider than to noisy equipment (suction, handpieces, ultrasonic scaler)
  • Important that the microphone is not behind the provider
• Avoid pointing the mic at HVAC vents or open doors
• Keep the mic in a stable location (avoid moving it between appointments)

Device + environment requirements

• Stable internet connection (Wi‑Fi or wired)
• Modern browser/device with microphone permissions enabled
• Minimize background noise when possible

Troubleshooting

• Confirm the correct microphone input is selected (if multiple inputs are available)
• Confirm microphone permissions are allowed
• Confirm the mic isn’t muted and input levels are adequate
• Move the mic closer to the provider
• If using a wireless microphone, please ensure it is fully charged prior to use